FREQUENTLY ASKED QUESTIONS
- Tu’aam Foods offers premium rice that is carefully selected and sourced from the finest farms.
- Our rice undergoes strict quality control measures to ensure superior taste, texture, and aroma.
- We are committed to providing authentic, high-quality rice that reflects Pakistan’s agricultural heritage
- While we strive to source rice that meets high quality and sustainability standards, our products may vary in terms of organic certification.
- We prioritize working with farmers who follow sustainable agricultural practices and maintain environmentally friendly processes.
- You can easily place an order through our website by selecting the desired rice variety and quantity, and adding it to your cart.
- Proceed to checkout, provide your shipping information, and complete the payment process to confirm your order.
- Our rice is available in various packaging sizes to suit different needs. Common sizes include 5kg, 10kg, 25kg and 50kg packing for now. We’ll be offering more options in future.
- Yes, you have the flexibility to choose your preferred rice variety or grain type when setting up your subscription order.
- There is no minimum subscription duration for our 15-day or 30-day plans. You can subscribe and choose the plan that suits your needs.
- If you subscribe to our 15-day plan, your rice will be delivered every 15 days.
- For the 30-day plan, your rice will be delivered after every 30 days.
- Yes, you can make changes to your subscription plan or delivery frequency. Simply log in to your account on our website and manage your subscription settings.
- Delivery charges may apply for subscription orders, depending on your location. The charges will be clearly displayed during the checkout process.
- You can easily manage your subscription by logging in to your account on our website. From there, you can make changes to your delivery address, update payment details, or modify your subscription preferences.
- To cancel or pause your subscription, please contact our customer support team. They will assist you with the necessary steps to manage your subscription accordingly.
- We occasionally offer discounts and promotions for our subscribers. Stay updated by subscribing to our newsletter and following our social media channels to be notified about any ongoing offers.
- Currently, our subscription service is focused on rice products. However, we are continuously exploring opportunities to expand our offerings and provide more customization options in the future.
- We value our loyal subscribers. We may offer exclusive benefits, discounts, or rewards to show our appreciation. Stay connected with us to receive updates on any loyalty programs or special perks we introduce.